Jean-Paul Damé of Fire Horse Films Inc. : I had a client whose kid took over doing one of their videos, a marketing piece, because he just came out of college and he was going to do a great job. And I've worked with (the client) for about 10 years. I said, "That's great. Look, we're friends. We've been friends for 10 years. We've done dozens of videos together. If you have any questions about what he is doing, the quality of work, or if (your son) has any questions for me… if he needs past footage or graphics, just give me call. We are in this thing together. We always have been and we always will be." Sure enough, they got halfway through the project, the kid got offered a trip to go to Europe with his friends for a month, and he left. The (son) called me and I said, "Hey, have (your dad) call me and make that phone call of shame." And he did. He was very apologetic about the son and asked if I would be willing to… I said, "Of course I am going to help you out." I'm always going to help my clients out.
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Cris: What do most companies miss when it comes to the learning side of things?
Ken Moore of Anfield: You are in danger of getting me on my soapbox here, but for most companies training is a grudge buy. We joke that when a recession comes along and companies are cutting back, the first things cut are the double Ts -- travel and training. "You can't travel anywhere and we're going to cut training because we think we can get by without it." But the reality is that companies that don't train consistently have poorer performances than companies that do train.
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Cris: You have been quoted as saying, "I can give you the same security the Department of Defense uses for less than you would spend on a photocopier." How is that possible?
Jake Kiser, CEO of StrongKey: I'm glad that's an arresting statement. We thought a little while about how to position it that way. To take a step back and be very literal about what that statement means, StrongKey is a company that has been doing cybersecurity for 17 years and our founder for a decade beyond that. We are one of the thought leaders in what is known as public key cryptography, which is generally accepted as one of the strongest ways to secure data. So for these decades we have played in the enterprise space, our clients include multiple national, central banks, Fortune 40 companies… and just like that statement says, while not the Department of Defense itself, the same standards the DOD uses. How that happens is because our magic sauce is in the software stack that sits on top of hardware. So we are a hardware-based solution, but the secret to our cryptography is in the software we developed. And the secret to that software is it is all propped up by and based on open source licensing. So essentially with its development now done -- and its been done for 10 - 15 years now -- we can package it on a hardware appliance that is small enough to be relevant to a local credit union, an individual small business, and is highly, highly affordable because we are not bound to any kind of license fee structure based on the underlying software.