Business Often Relies On Relationships

Jean-Paul Damé of Fire Horse Films Inc. : I had a client whose kid took over doing one of their videos, a marketing piece, because he just came out of college and he was going to do a great job. And I've worked with (the client) for about 10 years. I said, "That's great. Look, we're friends. We've been friends for 10 years. We've done dozens of videos together. If you have any questions about what he is doing, the quality of work, or if (your son) has any questions for me… if he needs past footage or graphics, just give me call. We are in this thing together. We always have been and we always will be." Sure enough, they got halfway through the project, the kid got offered a trip to go to Europe with his friends for a month, and he left. The (son) called me and I said, "Hey, have (your dad) call me and make that phone call of shame." And he did. He was very apologetic about the son and asked if I would be willing to… I said, "Of course I am going to help you out." I'm always going to help my clients out. 

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