"You will get further ahead faster when you understand that you are always learning." Cris Cohen interviews Ray McKenzie, Founder and Managing Director at Red Beach Advisors (a technology management consulting firm) and Founder and CEO at StartingPoint (a SaaS customer operations and experience platform). They discuss the work of both companies as well as: - Covid accelerated the changes they have been preaching to companies for five years - The ability to democratize talent - “There are different solutions for different companies at different stages with different people.” - Having a sensible process and procedure - The priority of making things simple and efficient - Talking about what you are working on in a positive light is a form of sales - The challenges of building a Software as a Service company - How discussions with early customers greatly improved their messaging - Companies need to stop falling back on “This is how we have always done it.” Hire Connect To Fans to tell the story of you and your business Comments are closed.
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