For this episode I spoke with Michele Riggs, owner of DownTown Knits. We discussed the skills she developed at IBM that she applied to the creation and growth of her arts & crafts store, the areas where they far exceed anything Amazon could offer, and how – in a world obsessed with tech and virtual – she has succeeded with a brick and mortar store and items that are tangible.
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And check out our other podcast, Bands To Fans, where I interview professional musicians.